Our ATM card allows account access through any ATM. Use your Personal Identification Number (PIN) and the card for cash withdrawals, to transfer funds among credit union accounts, for balance inquiries and to review your deposit history.
You can access your accounts free at 30,000 ATMs nationwide.
Find an ATM
Call-24 Phone Banking makes it easy to access your TCU accounts, anytime ... anywhere ... from any telephone. Call-24 Phone Banking is a free, easy and convenient way to access your accounts 24 hours a day, 7 days a week and is available from your home, office or while you’re traveling.
Call-24 Phone Banking is available to most regular consumer accounts and some Trust and Organizational (Org) accounts. Some Trust and Org Accounts, however, are not able to access Call-24 Phone Banking. Give us a call today at (707) 449-4000 or (800) 877-8328 or visit a local branch to find out if you can access use Call-24 Phone Banking as well as find other possible methods to conduct transactions without physically visiting a branch.
You can begin using the service when you call a member service representative to request an Access Number and a Call-24 Personal Identification Number (PIN). Then, all you need is a touch-tone phone to transfer funds among your credit union accounts, make loan payments, verify balances or review recent deposits or account history.
When you call our Call-24 Phone Banking system, you’ll be asked to enter your account number and Call-24 PIN on the telephone keypad. Then, simply listen for your desired menu option and follow the voice commands. It’s that easy! What’s more, the Call-24 Phone Banking system uses voice recognition throughout the menu options. If you know what you need, you can bypass the automated menu and simply state your request, and that option will begin. For example:
- For a balance inquiry, simply say:
“What is the balance in my savings account?”
- For checking account transactions, say:
“List all transactions from my checking account” or
“List the last five checks from my checking account.”
- For deposits into your Money Market account, say:
“List the last two deposits to my Money Market account.”
Call-24 Phone Banking makes it easy to review your TCU accounts, anytime, anywhere. Give us a call today at (707) 449-4000 or (800) 877-8328.
Check Ordering & Check Reorder
You can save time by reordering your checks online or by phone. To reorder online, log into our secure Online Banking System. Once you're logged in, click on the “Re-order Check” link near the center of the page. Or, you may call our Member Service Center at (800) 877-8328 Monday through Saturday during regular working hours.
If you're not enrolled in Online Banking, get started. Enrollment is quick and easy.
Sign up for Direct Deposit and start getting paid a day early! Sign up for automatic direct deposit and Travis Credit Union will credit your account a day early.
- Receive your payment faster — get paid a day early!*
- Receive your paycheck, Social Security payment,
or pension payment automatically — even if you're out of town.
- No standing in line to deposit your check.
Download Form (pdf)
Save time and get instant access to your funds—
unlike deposits via branches, ATMs or mobile deposits, there are no holds placed on direct deposit.
To enroll in Travis Credit Union's Direct Deposit program through your employer, please click the "Download Form" button and return it to your payroll office. To sign up for recurring deposit of your Social Security payment, call the Social Security Administration at (800) SSA-1213. Or, visit Go Direct to sign up online for direct deposit of Social Security, Supplemental Security Income (SSI), VA Compensation and Pension, and other federal benefit payments. For more information about Travis Credit Union's Direct Deposit or Payroll Deduction program, visit any branch, or call (707) 449-4000 or (800) 877-8328.
For your reference, our routing number is 321170839
For military deposits, visit the Defense Finance and Accounting Service (DFAS) website and click on myPay and log in with your Social Security Number. If you need a Personal Identification Number (PIN) to finish logging in, click on the New PIN button to get a code for completing the Direct Deposit instructions.
*Subject to receipt from originator and other terms and conditions.
Safe Deposit Boxes
For valuables you’d rather not keep at home, we offer safe deposit boxes in various sizes at the following branch locations:
- Fairfield - Gateway
- Vacaville - Cernon
- Vacaville - Vaca Commons
Please visit one of the branches listed above for safe deposit box availability and pricing details; there is an annual fee for this service, based on the size of the box.
Prepaid Visa Credit Cards
We offer prepaid Visa® Gift Cards so you can give the gift of choice.
Sometimes you just can’t decide on the perfect gift. That’s why we offer prepaid Visa Gift Cards at our full-service branches for a small fee.
Our prepaid Visa Gift Cards are sold in denominations from $10 to $1,000. These gift cards can be used for many of the same types of purchases and transactions where you’d use a credit card. Gift cards will be activated within 24 hours of purchase at any TCU branch and gift card recipients can personalize their gift card information online.
To provide extra convenience to our members, we offer Teller Checks at our full-service branches for a modest fee. When you need to ensure payment through a financial institution, a Travis Credit Union Teller Check may be the perfect solution. Teller Checks may be used for large purchases, such as vehicles, down payments and personal investments. They are sometimes preferred as payment for purchases across state lines when personal identification is harder to verify.
Notary Public services are available to validate identity and second-party witnessing on legal papers and documents. Notary service on Travis Credit Union documents are free; there is a small fee for each notarized signature on non-TCU documents. Please visit one of our full-service branches for assistance.
Stop Payment Request
You can request a stop payment on a personal check by calling our Member Service Center at (707) 449-4000 or (800) 877-8328 or visit a Travis Credit Union branch. You will need to provide the following information: check number, date written, exact amount and payee. If the amount and check number are not accurate, the check may be paid. A stop payment cannot be placed on an item that has already been presented. Stop payment orders expire after one year and a fee usually applies. For more information, please refer to the TCU Checking Account Disclosure by clicking the Disclosures and Agreements.
When you need to make a loan payment fast
You can use Travis Quick-Pay™ to quickly and securely make loan or credit card payments using a debit card, or your checking or savings account from another financial institution.
Enjoy the convenience of Travis Quick-Pay for a small fee to ensure your loan is paid quickly.
To learn more, please view these Frequently Asked Questions. You may also call our Member Service Center at (800) 877-8328 during normal business hour. Click on the green button below to get started.
Travis Quick-Pay Quick-Pay FAQ
Verification of Deposits or Assets
The fax number for the verification of deposits is (707) 469-1951 and the fee for the service is $10.
When you need to provide immediate funds to an individual in another part of the country or the world, use our Western Union wire transfer service. Please visit one of our branches for assistance.
A fee applies for certain incoming and all outgoing bank wires. The Travis Credit Union Wire Transfer/ABA Number is 321170839.