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Mortgage Hardship Assistance Request

Mortgage Payment Hardship

Members looking for assistance with their mortgage when facing financial challenges can reach out to Travis Credit Union for help. To request mortgage hardship assistance, complete the form below.

If you are ineligible for the program, we will contact you with other options (if applicable).

Once the request has been approved, a Mortgage Payment Deferral Agreement will be emailed to you via DocuSign for your signature.

Reason for Request:

Important Note: 
After you click the submit button, you will be notified by email that Travis Credit Union has received your request. Within 72 hours, you will receive an electronic document from DocuSign acknowledging deferred payments. You have ten days from the date of receipt to sign and will receive daily reminders that your signature is needed.

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Thank you for your membership.

Before the end of an approved forbearance term, we will contact you to discuss your options for reinstating the loan and making arrangements to repay principal and interest not paid during the forbearance. Interest will continue to accrue on your account during this time.

In agreeing to this extension the Credit Union is not waiving any rights under the loan agreement. The original loan payment schedule will be restored at the Credit Union’s option in the event that the borrower fails to make any payment as scheduled, the loan can be accelerated and the entire unpaid balance plus accrued interest, charges and costs will be immediately due. Except for the change in the payment schedule, the terms of the loan agreement are unchanged.

Forbes Top 10 Credit Unions in California Award
Desjardins Financial Education Award, 1st place nationwide, adult and youth
US Air Force Distinguished Credit Union of the Year
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