We understand that earthquakes, wildfires, flooding and other events – both natural and man-made – can occur without warning. At Travis Credit Union, we’re here to help during difficult times like these through our Disaster Relief Resources. These programs are available to our members and to others affected in the community who turn to Travis for assistance.

Disaster Relief Loan Program

Our Disaster Relief Loan Program allows members to borrow up to $10,000 to assist in rebuilding from a disaster such as a wildfire. The actual loan amount and length of term will depend on the applicant’s credit history. We can also defer your first monthly payment for 60 days, if needed.

You can apply online for our Disaster Relief Loan Program. Visit traviscu.org/apply and apply for the Personal Loan. You will need to enter Promo Code: DRLF. You can also visit your nearest Travis branch or call (800) 877-8328 during normal business hours.

Disaster Relief Skip-a-Pay Option

Members who have loans with Travis Credit Union may request to skip a payment because of a recent disaster. If you have filed an insurance claim as a result of a recent wildfire, earthquake, flood or other disaster, you may request an extension on your TCU loan. Please visit a branch or give us a call at (800) 877-8328 during normal business hours.

We hope you’ll never experience the need for these programs. Remember, we’re here to help you when a disaster strikes.

Thank you for your membership.


Get Help, Give Help

Resources for members impacted by the wildfires:

Skip-a-Pay options
Enter "Wildfire" in the Reasons Field.

Find a surcharge-free ATM near you

View branch location information

Learn more about disaster assistance

Beware of contractor scams

Reach out for disaster help
Member Service Center: (800) 877-8328
Mon.–Fri. 8 a.m. to 7 p.m.;
Saturdays: 9 a.m. to 5 p.m.

Questions about your mortgage?
Call (888) 698-0000
Mon.–Fri. 8 a.m. to 6 p.m.


Make a donation to support relief efforts



The National Credit Union Foundation is accepting donations online for credit union employees and members affected by a disaster, including wildfires. To donate, visit www.cuaid.coop and click on the General Disaster Relief link.



American Red Cross

The American Red Cross is also accepting donations to help those affected by the wildfires.

Red Cross


Local Food Banks

Local food banks are in need of supplies. Find out how you can help the Food Bank of Contra Costa and Solano. Also, throughout the holiday season, our branches are collecting food to support local food banks. Please click here to locate your nearest Travis branch.

Food Bank of Contra Costa and Solano