Coronavirus Financial Resources, blue heart, state of California

At Travis Credit Union, we’re here to help during difficult times with resources to support your financial wellness. These programs are available to our members who turn to Travis for assistance. Our response to your request may take up to 72 hours.

Deferred Payments (Skip-a-Pay)

Members who have loans or lines of credit with Travis Credit Union (e.g. auto and credit cards) may request to skip a payment due to Coronavirus (COVID-19).

Click the button below to use our online request form.

Online Request Form
For Auto & Credit Card Requests


Waived Fees

We know this crisis is impacting many of our members financially, so we’re waiving fees to help those experiencing financial hardship. At this time, the following fees will be waived.

  • Transactions at Non-CO-OP Network ATMs
  • Overdraft Transfer Fee
  • Skip-a-Pay (Deferred Payments)
  • Credit Card Late Charge

If you have any questions, call our Member Service Center at (800) 877-8328 or use Live Chat during business hours.


Mortgage Support

Mortgage Payment Deferral: Members who have a mortgage with Travis Credit Union may request to defer a payment due to financial hardship because of the coronavirus.

Click the button below to use our online request form.

Online Request Form

For Mortgage Deferred Payment Requests


Disaster Relief Loan Program

This program allows Travis Credit Union members to borrow up to $10,000. The actual loan amount and length of term will depend on the applicant’s credit history. We can also defer your first monthly payment for 60 days, if needed.

Apply online or call (800) 877-8328 during business hours.

Online Request Form
Select "Personal Loan" and use promo code: DRLF


Additional Resources Available

Click through for more information.


Featured Organizations Dedicated to Relief Efforts

CUAID.coop

The National Credit Union Foundation is accepting donations online for credit union employees and members affected by a disaster. To donate, visit www.cuaid.coop and click on the General Disaster Relief link.

American Red Cross

The American Red Cross is also accepting donations to help those recent events.

Local Food Banks

Local food banks are in need of supplies. Find out how you can help the Food Bank of Contra Costa and Solano. Also, throughout the holiday season, our branches are collecting food to support local food banks. Please click here to locate your nearest Travis branch.