How to report fraud or lost cards, mobile view, Travis CU,

How to Report Fraud
and Lost Stolen Cards

If your ATM, Debit or Credit Card is Lost or Stolen

If your TCU card is lost or stolen, or you suspect unauthorized use of your card, immediately call Travis Credit Union at (707) 449-4000 or (800) 877-8328 during normal business hours. Out Member Service Center is open from 8 a.m. to 7 p.m., Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday.


Phone Numbers

*Numbers outside the U.S. are either toll free or call collect*

**Services available 24/7**


Credit Card - After Hours Lost/Stolen Cards:


727-570-4881 (outside U.S.)


Debit Card - After Hours Lost/Stolen Cards:



Credit Card - Activation:


727-570-4888 (outside U.S.)


Debit Card - Activation:



ATM Card – Activation:

Use new ATM card for a withdrawal or balance inquiry at any ATM with PIN


Credit Card - Fraud Monitoring Service Center:


727-227-2447 (outside U.S.)


Debit Card Fraud Monitoring Service Center:


909-941-1034 (outside U.S.)


Visa Platinum Rewards - ScoreCard Center:

*For member convenience, link available on TCU website*

General Inquiries:

1-800-854-0790 (24x7 Support - closed major holidays)


Travel reservations or inquiries:

9:00 a.m. – 9:00 p.m. (EST) Monday – Friday

9:00 a.m. – 4:30 p.m. (EST) Saturday – Sunday




Fighting Fraud

Forbes Top 10 Credit Unions in California Award
Desjardins Financial Education Award, 1st place nationwide, adult and youth
US Air Force Distinguished Credit Union of the Year
Travis Credit Union footer small logo

Routing 321170839

© 2024 Travis Credit Union. All Rights Reserved.

Privacy Policy | Third-Party Sites | CCPA | Notice at Collection | Home Mortgage Disclosure Act Notice 
Avoid Foreclosure | Disclosures | Online Security & Safety and How We Protect You | Service of Process

By continuing to use this site, you agree to our use of cookies as described in our Online Privacy Policy.

If you are using a screen reader or other auxiliary aid and are having problems using this website,
please call 1-800-877-8328 for assistance.

NCUA logo footer

This Credit Union is federally insured by the National Credit Union Administration.