If your ATM, Debit or Credit Card is Lost or Stolen
If your TCU card is lost or stolen, or you suspect unauthorized use of your card, immediately call Travis Credit Union at (707) 449-4000 or (800) 877-8328 during normal business hours. Out Member Service Center is open from 8 a.m. to 7 p.m., Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday.
Phone Numbers
*Numbers outside the U.S. are either toll free or call collect*
**Services available 24/7**
Credit Card - After Hours Lost/Stolen Cards:
1-800-453-4270
727-570-4881 (outside U.S.)
Debit Card - After Hours Lost/Stolen Cards:
1-888-241-2510
Credit Card - Activation:
1-800-543-5073
727-570-4888 (outside U.S.)
Debit Card - Activation:
1-800-466-0040
ATM Card – Activation:
Use new ATM card for a withdrawal or balance inquiry at any ATM with PIN
Credit Card - Fraud Monitoring Service Center:
1-800-369-4887
727-227-2447 (outside U.S.)
Debit Card Fraud Monitoring Service Center:
1-888-241-2440
909-941-1034 (outside U.S.)
Visa Platinum Rewards - ScoreCard Center:
*For member convenience, link available on TCU website*
General Inquiries:
1-800-854-0790 (24x7 Support - closed major holidays)
Travel reservations or inquiries:
9:00 a.m. – 9:00 p.m. (EST) Monday – Friday
9:00 a.m. – 4:30 p.m. (EST) Saturday – Sunday
1-855-483-5005
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