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If your ATM, Debit or Credit Card is Lost or Stolen

If your TCU card is lost or stolen, or you suspect unauthorized use of your card, immediately call Travis Credit Union at (707) 449-4000 or (800) 877-8328 during normal business hours. Out Member Service Center is open from 8 a.m. to 7 p.m., Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday.

Phone Numbers

*Numbers outside the U.S. are either toll free or call collect*

**Services available 24/7**


Credit Card - After Hours Lost/Stolen Cards:


727-570-4881 (outside U.S.)


Debit Card - After Hours Lost/Stolen Cards:



Credit Card - Activation:


727-570-4888 (outside U.S.)


Debit Card - Activation:



ATM Card – Activation:

Use new ATM card for a withdrawal or balance inquiry at any ATM with PIN


Credit Card - Fraud Monitoring Service Center:


727-227-2447 (outside U.S.)


Debit Card Fraud Monitoring Service Center:


909-941-1034 (outside U.S.)


Visa Platinum Rewards - ScoreCard Center:

*For member convenience, link available on TCU website*

General Inquiries:

1-800-854-0790 (24x7 Support - closed major holidays)


Travel reservations or inquiries:

9:00 a.m. – 9:00 p.m. (EST) Monday – Friday

9:00 a.m. – 4:30 p.m. (EST) Saturday – Sunday




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