How To Place a Stop Payment on a Check

Payments & Transfers

This document covers how to place a stop payment on a single check or range of checks.

  1. Click on Menu.
  2. Scroll to Stop Payment Checks.
    Scroll to stop payment checks, mobile view, DB Hub, Travis CU,
    OR
    • Navigate to the Account more menu located in the top right corner.
      Account more menu, 3 dots, mobile view, DB Hub, Travis CU,
    • Click Stop Payment.
      click on stop payment, mobile view, DB Hub, Travis CU,
  3. Select the account for the check you wish to place a stop payment on.
    Note: If you navigate from the account then that account is by default selected. If you navigated from the menu your first account will by default, be selected.
  4. Set the Request Type for either a Single Check or a Check Range by clicking on the drop-down menu.
    Note: There is a $20 fee per request (for a range or a single check).
  5. Enter Check Number or Starting Check Number and Ending Check Number if you selected Check Range.
    enter check number, mobile view, DB Hub, Travis CU,
  6. Click Continue.
  7. Review your request.
  8. Accept the disclosure and click Confirm.
    accept disclosure and confirm, mobile view, DB Hub, Travis CU,
    Note: If the check has already been cashed, you will receive an error message stating the check cannot be stopped.

Result: You will receive a confirmation notification if the stop payment request is being processed.
Confirmation notification screen, mobile view, DB Hub, Travis CU,

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