Our hearts go out to our members and employees impacted by the devastating wildfires in California

We’re thankful to see the progress made in containing the wildfires. As you or someone you may know looks to rebuild, we wanted to let you know about these additional resources for members and the community.

Disaster Relief Loan Program

Our Disaster Relief Loan Program allows our members to borrow up to $10,000 to assist in rebuilding from a disaster such as a wildfire. The actual loan amount and length of term depends on credit history. We can also defer your first payment for 60 days.

If you are interested in our Disaster Relief Loan Program, apply online for a Personal Loan and enter promo code: DRLF, visit your nearest Travis branch or call (800) 877-8328.


Get Help, Give Help

Resources for members impacted by the wildfires:

Skip-a-Pay options
Enter "Wildfire" in the Reasons Field.

Find a surcharge-free ATM near you

View branch location information

Learn more about disaster assistance Learn More

Beware of contractor scams Learn More

Reach out for disaster help
Member Service Center: (800) 877-8328
Mon.–Fri. 8 a.m. to 7 p.m.;
Saturdays: 9 a.m. to 5 p.m.

Questions about your mortgage?
Call (888) 698-0000
Mon.–Fri. 8 a.m. to 6 p.m.


Make a donation to support relief efforts



The National Credit Union Foundation is accepting donations online for credit union employees and members affected by a disaster, including wildfires. To donate, visit www.cuaid.coop and click on the General Disaster Relief link.



American Red Cross

The American Red Cross is also accepting donations to help those affected by the wildfires.

Red Cross


Local Food Banks

Local food banks are in need of supplies. Find out how you can help the Food Bank of Contra Costa and Solano. Also, throughout the holiday season, our branches are collecting food to support local foodbanks. Please click here to locate your nearest Travis branch.

Food Bank of Contra Costa and Solano