How We Protect You
Travis Credit Union's number one concern is the security of our members and the information. That is why we have taken steps to insure your information is kept private and secure.
What is Travis Credit Union doing to protect me and my information?
Travis Credit Union has always kept their members information private from day one. Even before the Internet our normal day to day practice is to protect our members and their information at all cost.
Our proactive nature to security concerns have kept us on the forefront of security in the credit union industry. We strive to set the security standard that our credit union industry is held to by constantly auditing ourselves and our systems to make sure they provide the same trustworthy service our members have come to rely on.
Keeping you informed about identity theft, phishing scams, ATM skimmers and other types of frauds and scams is just another way we help protect your financial future. All TCU checking account holders receive free identity theft assistance, and we offer workshops on how to spot identity theft. Our web site is updated regularly with the latest scam information so you can learn about the potential threats out there.
Fraud Protection & Resolution
Protecting your private information is our priority at TCU, and we want to help you if fraud occurs. I.D. Theft Assistance We provide all of our checking account holders with a FREE, comprehensive, Identity Theft Assistance service that provides support during the fraud resolution process including: Support service provided by a highly trained identity theft caseworker to guide you through the process of restoring your identity and credit records. Personalized Fraud Resolution Kit that includes valuable educational information about fraud protection and resolution, government agency contact information, personalized letters to credit bureaus and instructions about filing police reports and fraud alerts.
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How You Can Protect Yourself Report Lost or Stolen Card