Travis Credit Union Provides Free Tax Preparation Services at Multiple Sites to Assist Solano County Residents


3/18/2020 Update:

Travis Credit Union will continue to offer free Volunteer Income Tax Assistance through the end of April. In an effort to protect our volunteers and our clients, both Travis Credit Union VITA sites will be drop-off locations only.

Paperwork will be accepted at the Dixon Branch located at 1470 Ary Lane on Tuesdays only, from 10am to 3pm.

Paperwork will be accepted at the Vacaville Branch located at 11 Cernon Street on Saturdays only, from 9am to 2pm.

For information on other VITA sites, call 2-1-1.

Vacaville, CA – Travis Credit Union (TCU) is proud to announce its continued partnership with the IRS and United Way of the Bay Area to provide the Volunteer Income Tax Assistance (VITA) program to Solano County! VITA focuses on our underserved communities, helping them take advantage of credits such as the Earned Income Tax Credit (EITC) and the Child Tax Credit (CTC). Many community members don’t realize these tax credits may make them eligible for a refund, representing money going back to the community members in need of such funds.


“From financial education to home ownership programs, our goal is to put money back into the pockets of working families and individuals,” said Barry Nelson, president and CEO of Travis Credit Union. “We reach out beyond our membership to the community-at-large to help create authentic community impact. The VITA Program is one of a number of ways Travis Credit Union can support the communities we serve.”

To put this into perspective, our 2019 Solano-VITA sites were responsible for:

  • Filing over 327 returns.
  • Claiming $464,287 in federal refunds.
  • Claiming $117,444 in EITC.

Individuals and families earning up to $55,000 in 2020 are eligible for free tax preparation services. Simply visit a VITA site, and bring the following items:

  • Valid driver’s license or photo I.D.
  • All W-2 forms and 1099 forms for 2018, if applicable.
  • Social Security cards for each family member; joint filers must attend with their spouses.
  • Checking and savings account numbers (and routing numbers) for direct deposit of potential refunds.
  • Federal tax return from the prior year.
  • Household health coverage statements 1095-B, or C; or 1095-A if coverage purchased through the Marketplace.

Individuals need not be a member of Travis Credit Union to have their taxes filed at one of the Credit Union’s sites. Dates and times for TCU-supported sites are as follows:

Walk-In Sites serve the public on a first-come, first-serve basis. Or, to schedule an appointment, please call 211.

Solano County Free Tax Preparation Kick-Off Event
Fairfield Civic Center Library, 1150 Kentucky Street, Fairfield
February 1: 10 a.m.–3 p.m.

TCU Dixon Branch
1470 Ary Lane, Dixon, CA
Feb. 11 – April 1
Tuesdays: 10 a.m.–3 p.m. (Closed for Lunch 12:30 p.m.–1 p.m.)

Vacaville- Cernon Branch
11 Cernon St., Vacaville, CA
Feb. 11 – April 1
Tuesdays & Wednesdays: 10 a.m.–4 p.m.,
Saturdays: 9 a.m.–3 p.m.

Residents who do not have an opportunity to file their tax returns at a Travis Credit Union-sponsored location may visit any VITA site from February 4th through April 15th. All returns are filed electronically and taxpayers can expect to receive their refunds within seven to 10 days. For dates and times of all VITA sites within Solano County, please visit

VITA: Dates & Times

Headquartered in Vacaville, California, Travis Credit Union is a not-for-profit cooperative financial institution serving those who live or work in Alameda, Colusa, Contra Costa, Merced Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo Counties. Currently, it is the 14th largest credit union in California with more than 214,000 members and more than $3.3 billion in assets. As one of the leading financial institutions in Solano, Contra Costa, Napa, Yolo, and Merced Counties, Travis Credit Union’s strength lies in its faithful commitment to its members and the community; its solid, secure history; and its long-standing track record of dedicated service.